Request Assistance

Account Problems

If you are experiencing problems with your account or membership, here are a few things to try.

  • Log out and log back in. You can do so HERE.
  • Reset your password HERE.
  • Your membership may have expired. Go to your Account Page to check the status.

If you are still experiencing problems, please contact our member support at info@houstonmaritime.org.

Payment Problems

If you are experiencing problems with your account or membership, here are a few things to try.

  • Log out and log back in. You can do so HERE.
  • Reset your password HERE.
  • Your membership may have expired. Go to your Account Page to check the status.

If you are still experiencing problems, please contact our member support at info@houstonmaritime.org.

Website Issues

If you are experiencing any issues with our website, we want to know! To report a problem, please email our webmaster at info@houstonmaritime.org.

To request technical assistance with your Houston Maritime Center & Museum account or membership, payments, or other website issues and concerns, please email our webmaster at info@houstonmaritime.org.